FAQs

About SunFire

Welcome to SunFire, the ultimate iGaming platform that is revolutionizing the gaming world with its multi-chain and crypto-based foundation. We believe in maintaining users' loyalty and satisfaction, our main goal is to build the best platform in the whole iGaming scene.

Sunfire Platform is a decentralized crypto-gaming platform where users can play casino games using cryptocurrencies like USDT, BNB, TRX, and SOL. Players earn SFT tokens through gameplay, which entitle them to daily rewards from the platform’s profit pool.

Built from players, for players, we offer the highest return to players with optimal rewards. Our platform is designed with a deep understanding of gamers’ needs and desires.

Join us at SunFire, where we’re creating a bigger, profitable, successful, and enjoyable platform for everyone.

How do I start playing? / How to Register

• Visit sunfirecasino.com
• Register and create an account with selected options.
• Deposit supported coins and start playing!

Register Account

To become an active user on the SunFire platform, first of all, you need to create an account. Press on the “Sign Up” button in the upper right corner of the site. Then, choose the preferred option of registration:

• Enter your email address, make up a strong password, click on the “Create Account” button and complete the registration by confirming your email.
• Sign up by connecting your wallet – Binance Chain, MetaMask, Coin98, TronWallet.
• Sign up with Google - standard authorization using your Google account.
• Sign up with Telegram - enter the phone number of your Telegram account into the text field and confirm the request.
• Choose the preferred option, click on the “Create Account” button and confirm the registration via the wallet extension in your browser.

Only people who reach 18 years of age can create an account. It’s obligatory to read and accept the Terms of Service. If you signed up via email, you will have to confirm it. To do that, you need to check your mailbox as you were sent a confirmation code you need to paste on SunFire.

In case you're facing issues with your registration, feel free to contact us at Live Support.

We highly recommend taking all security measures to protect your account and keep cryptos on your game balance safe. 2FA is also mandatory for withdrawals to ensure your funds' security.

Steps to Activate 2FA

• After signing in, check if your email is valid and come up with a strong password!
• Activate 2FA (you must have installed an application similar to Google Authenticator or Authy).
• Reliably save the recovery code from the authenticator or your email.

2FA is available only when your email and password are set.

About SFT and Tokenomics

Our unique tokenomics system revolves around the distribution of tokens to players based on their gaming activity.

With our multi-chain and crypto-based foundation, players can seamlessly engage in gameplay and receive tokens that reflect their contributions to the platform. These tokens serve as a fundamental component of our profit-sharing model, providing players with a direct stake in the casino's winnings.

$SFT (SunFire Token) is the main pillar of SunFire. You will earn SFT by wagering on the platform.

Total supply: 5.000.000.000

Mining price:

• Inhouse/slots: 0,40 cent
• Live/table: 0,80 cent

Mining price will increase every 50.000.000 (100 stages). Every stage, the mining price increases by 10%.

Dividends

At SunFire, we believe in rewarding our players for their active participation and contributions to the platform's success. Our dividend distribution system is designed to provide users with a fair and transparent method of earning rewards based on their engagement and investment in the ecosystem.

Proportional Distribution

We implement a proportional dividend distribution model, ensuring that dividends are allocated based on the number of tokens held by each player. This approach enables all players to receive dividends in direct proportion to their investment, fostering a sense of equity and fairness within the SunFire community.

Performance-Based Allocation

In addition to proportional distribution, we offer a performance-based allocation system that rewards players based on their gaming performance and overall contributions to the platform. Players who actively participate and contribute to the growth and success of SunFire are eligible for increased dividend percentages, reflecting their valuable impact on the ecosystem.

Minimum 100 SFT is required to be eligible to get dividends.

How do I get/earn SFT?

SFT is SunFire Casino’s utility token. You earn 1 SFT for every 0.4 USDT wagered.
Example: Wager 100 USDT → Earn 250 SFT.

How are daily rewards calculated?

Daily, 2% of the platform’s profit pool is distributed to SFT holders.
Your share = (Your SFT / Total SFT) × Total Daily Reward Distributed Amount.
Track rewards in real-time on the Dividends Dashboard.

You can always check your dividends percentage and status from the dividends page.

Deposit and Withdrawal of Crypto

We offer a seamless and secure process for depositing and withdrawing various cryptocurrencies. Our platform supports a wide range of cryptocurrencies, ensuring convenient and hassle-free transactions for players worldwide. Users can easily deposit and withdraw their crypto assets, enjoying fast and efficient fund transfers without any complications.

Everything begins with a deposit. The platform's multicurrency allows players to choose suitable currencies and networks. Some currencies may support multiple networks at once. Remember to check all details before you go through.

How to Make a Crypto Deposit?

• Sign in and click the “Wallet” button in the top-right corner.
• Choose your desired currency and network, and the relevant deposit address will be displayed.
• Copy the provided address in the deposit section and transfer money to it from a third-party wallet.

The minimum deposit amount for each coin is different. Please check the minimum deposit amount for the interested currency to avoid losing your funds. Deposits lower than the minimum cannot be processed.

How to Make a Withdrawal?

• Click the "Wallet" button at the top of the page.
• Open the "Withdraw" section and choose the currency you want to withdraw.
• Enter the destination address (the address where you want to receive your funds).
• Input the desired amount you want to withdraw.
• If 2FA is active, input the active 2FA code.
• Enjoy your funds!

Always read the network, minimum withdrawal amount, and transaction fees carefully. Enabling 2FA is required for withdrawals. Withdrawals are also subject to the AML policy (Anti-Money Laundering), as outlined in the Terms & Conditions. According to these requirements, a wager must be made on each deposit.

Check the Transaction History

You can check and track your transaction status on the platform. Go to the "Transactions" section to find all your account's operations.

Missing Deposit / Withdrawal

The minimum deposit amount is not covered

Sunfire has a minimum deposit amount for every currency. Sending any amount below the minimum will result in funds not being credited to your account, as we can't process deposits below the minimum. Always double-check to ensure your deposit covers the minimum deposit amount, including the network fee, before confirming the transaction.

The deposit was sent to the wrong address

If you accidentally deposit to the wrong address, the funds will not appear in your account. Always ensure you deposit to the correct address found in the "Deposit" pop-up for each currency and network.

Network Delays

Blockchain networks may occasionally experience delays due to technical issues or transaction congestion. These delays vary from a few minutes to several hours, depending on the network and cryptocurrency. Deposits will eventually be processed.

Transaction Fee

Low transaction fees may also cause delays. Cryptocurrencies using "Proof of Work" often require a fee to process transactions.

Deposit Missing Due to Non-Supported Smart Contract or Other Reasons

In rare cases, your deposit might not be credited due to unsupported smart contracts. Contact Live Support with the following details:

• Transaction hash (Txid)
• Cryptocurrency you sent
• Network used

If you encounter any issues with your deposit, contact our Live Support team for assistance.

Referrals

SunFire encourages community growth and engagement through our comprehensive referral system. Players can refer friends and acquaintances to the platform, earning rewards and bonuses for each successful referral. Our referral system not only fosters community expansion but also incentivizes users to actively participate in the platform's growth and development.

The referral program can provide you with a sustainable reward for inviting new people! 🏆

The personal referral link can be found on the site, and also you can find the referral code there. The users you invite can register using the link or using the referral code.

The rewards system works after your referrals begin to wager.

Details of the referral system:

• Only RANK 2+ users will be counted towards the bonus. For example, if you invited 20 users but 12 of them are rank 1, it will still be in the 0-10 range as only 8 are rank 2+.
• 0-10 users invited: no bonus
• 11-50 users invited: 0.3% extra bonus
• 51-100 users invited: 0.6% extra bonus
• 101-250 users invited: 1% bonus
• 251-500 users invited: 2% bonus
• 500+ users invited: 2.5% bonus

Ranking System

The ranking system makes users interested in boosting their accounts and showing regular activity. Currently, there are 15 ranks on SunFire. The user's rank is determined by the total wager on the platform. Every customer starts from the 1st rank. The more you play, the higher your rank is, based on the wagered amount.

What a user gets with a rank increase:

• Increased percentage of Cashback bonus (1%-30%)
• Rank bonus credited immediately (1 USDT - 5,000 USDT)
• Account customization
• Starting from Rank 11, users join the VIP Club with additional exclusive offers, personal bonuses, and a dedicated VIP support manager.

Exclusive opportunities for VIP club members:

• Bonus for joining the VIP club
• First-hand information directly from the team
• Personal and exclusive bonuses (e.g., birthdays)
• Exclusive free spins and deposit bonuses
• Special VIP events and battles
• VIP support (Personal Manager)

Events and Lottery

Events and lotteries take place every 4-8 hours, daily, and weekly. SunFire offers various types of events: Daily, Weekly, Raffle, Game challenge, Thematic, VIP Battles, etc.

Events are divided into profit-based (benefit from winnings) and wager-based (total wager affects leaderboard position). Rewards depend on leaderboard position and are paid in cryptocurrencies.

Event types:

• Wagering Event: Make bets in any currency and play any game. The top 50 bettors share the prize pool.
• You Never Lose Event: Even if you lose, you win. The top 50 users with the highest losses share the prize pool.
• Specific Game Challenge: Hit a certain multiplier on a specified game with the minimum announced bet and share the prize pool with winners.
• Raffle: Enter the weekly raffle by wagering an equivalent of 1000 USD for one ticket.
• Lottery: Enter the lottery by spending 1 SFT for one ticket.

Chat Rules

SunFire offers an internal chat platform for users to interact. To ensure a pleasant experience, please follow the rules below. Violations may result in warnings or permanent bans.

Rules:

• Be polite and respectful to others.
• No insults, offensive communication, or provocation.
• No begging (e.g., for money, bonuses, or promo codes).
• No illegal content (e.g., obscene language, adult content, drugs, violence, etc.).
• No SPAM.
• No racism, religious hate, bullying, or harassment.
• No advertising or dangerous links.

Disputes or complaints regarding gameplay or platform mechanics should be directed to live support.